Dear Valued Customers,
Thank you for choosing Mav’s Braids. Before booking your appointment, please take a moment to review our store policies:
1. Deposit Requirement: A $30 deposit is required at the time of scheduling your appointment. Please confirm your appointment by texting your name and preferred hair color to 240-584-3932 on the eve of your appointment. This deposit will be deducted from your final payment.
2. Allergies and Preferences: Prior to the start of your service, kindly inform our braiders of any allergies to hair products or specific preferences you may have.
3. Payment Methods: We accept cash, debit cards, credit cards, or Zelle for both the deposit and final payment.
4. Satisfaction Guarantee: Please ensure your satisfaction before leaving the shop. Any hair complaints can be addressed and fixed within two days after your appointment.
5. Refund Policy: We do not offer refunds.
6. Additional Charges: Extra charges may apply for human hair, hair accessories, style changes, and length adjustments.
7. Hair Provided**: We provide hair for various styles including bohemian braids, cornrows, island twists, Senegalese twists, knotless twists, regular braids, and knotless braids. However, we do not provide hair for locs, passion twists, kinky twists, Senegalese twists, or crochet styles. We can recommend suitable hair options for these styles.
8. **Cancellation Policy**: There is no charge for cancellations made at least 24 hours prior to your appointment. You may also reschedule your appointment up to two times with the paid deposit.
9. **Hair Color Options**: We offer various colors for human hair pieces, including color 1b, 1, 2, 27, 30, 613, 350, and 4. Please provide at least two color preferences if you have any.
10. **Color Services**: There is no additional charge for color on knotless or regular braids, except for color blending. However, color bohemian braids (27, 30, 613, 350), triangle braids, and color blending incur an extra $15 fee.
It is our honor to serve you.
Yours sincerely,
Management